Privacy Policy

This Privacy Policy governs the manner in which Piat Ltd ("we" or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the website https://piat.co.uk ("Site"). This policy applies to the Site and all products and services offered by Piat Ltd.

Personal Identification Information

We may collect personal identification information from you in a variety of ways, including but not limited to when you visit our Site, register on the Site, place an order, subscribe to the newsletter, fill out a form, respond to a survey, or engage in other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information.
We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Piat Ltd may collect and use your personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
To improve our Site: We may use feedback you provide to improve our products and services.
To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests.
How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

GDPR Rights of Data Subjects

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Piat Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us at corp@piat.solutions. In certain circumstances, you have the following data protection rights:
The right to access, update, or delete the information we have on you.
The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object: You have the right to object to our processing of your personal data.
The right of restriction: You have the right to request that we restrict the processing of your personal information.
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent: You also have the right to withdraw your consent at any time where Piat Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Changes to this Privacy Policy

Piat Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on 01/05/2024.