Privacy policy

Privacy Policy

Last updated: 14 October 2026

This policy explains how PIAT Ltd ("PIAT Blanks", "we", "us") collects and uses personal data when you visit piat.co.uk, contact us or buy from us. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The data controller is PIAT Ltd, a company registered in England and Wales under company number 14632455. Our registered office is Digital Media Centre, County Way, Barnsley, S70 2JW, United Kingdom. We are registered with the Information Commissioner's Office under reference ZB535607.
Email: hello@piat.co.uk

What we collect

  • Order and account details: name, business name, email, phone, delivery and billing addresses, VAT number if you give one, and order history.
  • Payment details: payments are processed by Shopify Payments and other payment providers. We never see or store your full card number.
  • Messages: anything you send us by email, phone or our contact and sample forms, including artwork files.
  • Device and usage data: IP address, browser type, pages viewed and how you reached the site, collected through cookies and similar technologies.
  • Marketing preferences: whether you have agreed to receive our emails.

Why we use it, and our legal basis

  • To process, deliver and support your orders, returns and samples. Legal basis: contract.
  • To keep accounting and VAT records. Legal basis: legal obligation.
  • To prevent fraud, keep the site secure and improve our products and website. Legal basis: legitimate interests.
  • To send you news and product emails. Legal basis: consent for individuals; legitimate interests for business contacts. You can unsubscribe at any time with one click.
  • For non-essential cookies, such as analytics and advertising cookies. Legal basis: consent, given through the cookie banner.

Who we share it with

We share personal data only with service providers who help us run the business, and only as much as they need:

  • Shopify, which hosts our store, checkout and payments;
  • Royal Mail and other carriers, for delivery;
  • our email, accounting and IT providers;
  • our professional advisers and HMRC, where the law requires it.

We do not sell your personal data.

Some providers, including Shopify, may process data outside the UK. Where they do, the transfer is protected by UK adequacy regulations or the International Data Transfer Agreement or Addendum.

How long we keep it

  • Order and accounting records: 6 years after the end of the financial year, as required by UK tax law.
  • Enquiries that don't lead to an order: up to 2 years.
  • Marketing data: until you unsubscribe.

Cookies

We use essential cookies to run the shop and the basket. We use analytics and marketing cookies only if you accept them in the cookie banner. You can change your choice at any time in the banner or in your browser settings.

Your rights

You have the right to:

  • access your personal data;
  • have it corrected or erased;
  • restrict or object to how we use it;
  • receive it in a portable format;
  • withdraw consent at any time.

To use any of these rights, email hello@piat.co.uk. We'll reply within one month.

If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put it right first.

Changes

We may update this policy. The date at the top shows the latest version.